Wing’s Drone Delivery Operations at Walmart Ready to Scale

's drone delivery service, powered by Google's parent company Alphabet's Wing, is making waves in the Dallas-Fort Worth area. The partnership, which began in August 2023, has expanded to multiple Walmart Supercenters in Frisco, Lewisville, and North Richland Hills.

YouTube video

The drone operation, housed in the parking lot of the Walmart Supercenter in Frisco, reportedly features 18 autonomous drones capable of flying up to six miles at speeds of 65 mph. These drones can carry loads of around three pounds and make deliveries in under 30 minutes, with the fastest delivery clocking in at just two minutes and 47 seconds.

Autonomous Drones Navigate Rain or Shine

According to Jacob Demmitt, Wing's marketing overseer, the drones are built to handle various weather conditions, including rain, wind, and extreme temperatures. The drones figure out their own routes and control themselves along the way, with pilots overseeing the system remotely.

Wing's Drone Delivery Operations at Walmart Ready to Scale 2

The delivery process is simple and efficient. A Walmart employee attaches the package to the drone's tether, and the aircraft ascends to about 200 feet before making its way to the customer's location. Upon arrival, the drone hovers 23 feet above the ground, lowers the package, and returns to its launchpad.

Wing's Drone Delivery Operations at Walmart Ready to Scale 3

Scaling Up and Engaging with the Community

As the service gains popularity, with around 130 deliveries made on a recent Sunday, Wing is prepared to scale its program rapidly.

Demmitt emphasized the system's scalability, stating, “None of this is screwed down except for the fence. It's just kind of laid out. It's designed to where we can drop a container with some drones and some pads and launch a service very very, very quickly. Part of the beauty of this system is that the loader doesn't need to interact with the aircraft, so it doesn't require specialized training.”

Wing's Drone Delivery Operations at Walmart Ready to Scale 4

Wing is also actively engaging with the community, answering questions and conducting demonstrations for school groups and interested individuals to ensure transparency and understanding of the drone delivery service.

“Whenever we go into new communities, we understand that people are going to have questions, so we try to answer as many as we can,” he explained. “We go to a lot of community events, we do demos for school groups, and really anybody that asks, to make sure that everyone knows what's going on.”

DroneXL's Take

The partnership between Walmart and Wing showcases the immense potential of drone delivery services in revolutionizing the retail industry. As technology advances and regulations evolve, we can expect to see more widespread adoption of drone delivery, making it easier and faster for consumers to receive their purchases.

This development not only highlights the convenience factor for customers but also demonstrates the environmental benefits of reducing traffic congestion and carbon emissions associated with traditional delivery methods. As Walmart and Wing continue to expand their drone delivery service, it will be exciting to see how other retailers and respond and innovate in this rapidly growing sector.

Photos courtesy of Wing and Supermarket News.


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Haye Kesteloo
Haye Kesteloo

Haye Kesteloo is the Editor in Chief and Founder of DroneXL.co, where he covers all drone-related news, DJI rumors and writes drone reviews, and EVXL.co, for all news related to electric vehicles. He is also a co-host of the PiXL Drone Show on YouTube and other podcast platforms. Haye can be reached at haye @ dronexl.co or @hayekesteloo.

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